FAQ

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QUESTION:

How can I use Internet Explorer to manage my website?

ANSWER:

You can use your web browser in place of an FTP client. The settings for most browsers are the same, displayed below. You can also use our step by step guide below to help you configure Internet Explorer with the proper settings.

URL: ftp://ftp.domainit.com/yourdomain.com/html
Username: yourdomain.com (your actual domain name, excluding the "www")

IE FTP Setup Guide

Internet Explorer FTP Setup Guide

Open Internet Explorer. In the Address Bar, type "ftp://ftp.domainit.com/yourdomain.com/html" and press the enter or return key on your keyboard.

Internet Explorer FTP Setup Guide Step 1

Next you will be prompted for your User Name and Password. Your user name is your domain name, e.g. "yourdomain.com." Be sure to exclude the "www." Enter your password and press Login.

Internet Explorer FTP Setup Guide Step 2